At The Nut House, we prioritise data privacy and are committed to being transparent about how we handle your personal information. When you provide us with personally identifiable information (“Personal Information”) through our website, we respect your privacy and are committed to protecting it.

This Privacy Policy outlines the types of Personal Information we collect during your visit to our website and how we use that information. By visiting www.thenuthousebeaumaris.co.uk and purchasing our products, you agree to the practices described in this policy.

How We Collect Your Personal Data

We collect your personal data in several ways:

– When you make a purchase on our website.
– When you place an order in-store, over the phone, or via email.
– When you engage with us on social media.
– When you enquire about our products or request to be added to our contact list for new products, whether in-store, over the phone, via email, or through social media.

How We Use Your Information

To fulfil our contract with you:

– To set up and manage your account if you choose to register on our website.
– To fulfil and deliver any orders you place with us.
– To handle payment transactions securely.
– To provide receipts and confirm your purchases.
– To protect and defend our legal rights.

Where we have a legitimate interest in using your personal data:

– To monitor and improve our website’s performance, ensuring the best possible experience for you.
– To better understand your needs as a customer and enhance our services.
– To analyse your feedback and improve our offerings based on your suggestions.
– To manage customer service interactions, whether by phone, email, or letter.
– To manage competitions and notify winners.

Where you have provided your consent to our use of cookies:

– Cookies are small data files stored on your computer. We use cookies to understand your preferences and provide a more personalised experience.
– If you have registered with our website, a cookie will store your email address to save you time on future visits.
– We may email you if you have items left in your basket or if a transaction has not been completed, using information from a cookie.
– You can adjust your browser settings to refuse cookies if you prefer. Please note that this may impact your experience on our website.

With your consent for marketing communications:

– We may occasionally send you updates about our products, news, events, promotions, and special offers that may interest you.
– We may also use your past transaction details to send you information about similar products and services.
– If you wish to change your preferences or unsubscribe from our marketing communications, you can do so at any time by clicking the link at the bottom of our emails, by emailing us at thenuthousebeaumaris@gmail.com or by letter to The Nut House, 44A Castle Street, Beaumaris, Isle of Anglesey, LL58 8BB.

Sensitive Information

 – We do not intentionally collect sensitive information through our website. Sensitive information includes data about race, ethnic origin, political opinions, religious beliefs, or physical and mental health.

Third-Party Sites

– We will not sell your name, address, email address, credit card information, or any personal data to third parties.
– We share your information with essential service providers and third-party platforms necessary for our business operations. For example, we share your address with Royal Mail for delivery services and PayPal to process payments.
– Your information may also be processed by third parties to maintain our website and database functionality.
– If you subscribe to our mailing list, your information may be shared with a trusted email service provider like Mailchimp. They are not allowed to use your information once you unsubscribe.
– The list of third-party providers may change, and we strive to keep it updated. We are not responsible for the privacy practices of external websites, which have their own privacy policies.

What Type of Data We May Collect

– We may collect personal data such as your name, billing and delivery address, email address, telephone number, and notes from conversations with you.
– We do not store your card details when you place an order on our website. Payments are processed securely by third-party providers like PayPal.
– For phone orders, we use Elavon to process payments and do not store payment details.

Further Questions?

We hope this Privacy Policy clarifies how we handle your personal data and your rights regarding that data.

If you have any further questions, please email us at thenuthousebeaumaris@gmail.com, or write to us at The Nut House, 44A Castle Street, Beaumaris, Isle of Anglesey, LL58 8BB.